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General Terms and Conditions applicable to Use of a Web Site.
We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our market research services, including both quantitative and qualitative research activities.
Information We Collect
a. Personal Data We may collect personal information that you provide to us directly, including but not limited to:
- Name
- Email address
- Telephone number
- Company name
- Job title
- Demographic information (age, gender, location, etc.)
b. Non-Personal Data
We may collect non-personal information automatically when you visit our website or interact with our studies, such as:
- IP address
- Browser type and version
- Operating system
- Pages you visit
- Time and date of your visit
- Time spent on each page
3. How We Use Your Information
We use the information we collect for the following purposes:To provide and maintain our website and servicesTo communicate with you, including responding to your enquiries and sending updatesTo conduct market research, including quantitative and qualitative researchTo improve our services and develop new productsTo comply with legal obligations.
4. Quantitative Research
For quantitative research, we use a network of panels to recruit participants. The data collected is hosted on secure cloud-based platforms. We ensure that all personal data is anonymised where possible and handled in accordance with relevant data protection laws.
5. Qualitative Research
For qualitative research, we recruit participants directly. Personal information collected during this process is used solely for research purposes and is stored securely. We may record interviews or focus groups, but participants will be informed and consent will be obtained prior to any recording.
6. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our cloud-based platforms and internal systems are secured using industry-standard security protocols.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:With your consentTo trusted third parties who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidentialTo clients under strict circumstances, ensuring confidentiality and compliance with our data protection policiesWhen required by law or to protect our rights, property, or safety
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:The right to access and receive a copy of your dataThe right to correct any inaccurate or incomplete dataThe right to request the deletion of your dataThe right to restrict or object to our processing of your dataThe right to data portabilityTo exercise any of these rights, please contact us at hello@impactsense.com.
10. Cookies
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.
11. Compliance with GDPR and International Standards
ImpactSense complies with the General Data Protection Regulation (GDPR) and other international data protection standards. We ensure that personal data is processed lawfully, fairly, and transparently. Our practices are designed to protect the rights and freedoms of individuals in relation to their personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ImpactSense
71 Queen Victoria Street,
London,
EC4V 4BE
UK: +44 207 164 6489
US: +1 415 422 9311
hello@impactsense.com
Thank you for trusting ImpactSense with your information. We are committed to protecting your privacy and ensuring the security of your data.